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Customer support, client care Jobs in Entry and Basic-level

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Mopheth Nigeria Limited

Customer Care Representative (E - Commerce)

Lagos, Nigeria

2 days remaining

Energy Talent Company

Customer Service Representative - Benin

Lagos, Nigeria

3 months remaining

Polaris Digitech Limited

Customer Address Verification Bikers (Okada Rider)

Lagos, Nigeria

2 months remaining

MacTay Consulting

Contact Center Personnel

Lagos, Nigeria

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MacTay Consulting

Call Center Agent

Lagos, Nigeria

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Kadick Integrated Limited

Customer Helpdesk Team Lead

Lagos, Nigeria

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Kadick Integrated Limited

Customer Care Representative

Lagos, Nigeria

17 days remaining

EMGE Resources Limited

CLOSED

Customer Service Representative

Lagos, Nigeria

Closed 14 days ago

Moniepoint Incorporated

CLOSED

Customer Success Representative (Katsina)

Katsina, Nigeria

Closed 2 days ago

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Moniepoint Incorporated

CLOSED

Customer Success Representative - Osun

Lagos, Nigeria

Closed 4 days ago

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Fuzu

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Customer Care Representative (E - Commerce)

Closing: May 15, 2024

2 days remaining

Published: May 8, 2024 (5 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements / Qualifications
  • B.Sc or HND in a related field.
  • Proven experience in customer service or a related field.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Proficiency in using online communication tools and e-commerce platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and willingness to go above and beyond to exceed customer expectations.


Responsibilities
Requirements / Qualifications
  • B.Sc or HND in a related field.
  • Proven experience in customer service or a related field.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Proficiency in using online communication tools and e-commerce platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and willingness to go above and beyond to exceed customer expectations.


Job Summary

  • Are you passionate about customer service and ready to make a difference in the world of e-commerce?
  • We're seeking a dedicated Customer Care Representative (E-commerce) to join our team at our Victoria Island location.
  • In this role, you'll be the face of our brand, ensuring that every customer interaction is positive, memorable, and exceeds expectations.

Job Functions / Duties

  • Provide exceptional customer service to our valued customers online.
  • Respond promptly and professionally to customer inquiries via email, chat, and social media platforms.
  • Assist customers with order-related questions, product inquiries, and technical issues.
  • Resolve customer complaints and escalate complex issues to the appropriate department.
  • Process returns, refunds, and exchanges in accordance with company policies.
  • Proactively identify opportunities to improve the customer experience and provide feedback to the management team.
  • Stay up-to-date with product information, promotions, and company policies to better assist customers.

Tags

Customer support, client care jobs

Health care, medical industry jobs

Entry and Basic-level jobs

Jobs in Lagos

Jobs in Nigeria

Customer support, client care jobs in Lagos

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